MAiCVersion française

Terms of Service — MyAiCompany

Version 1.4, in force since 8 October 2026 (1.3: 30 September 2026; 1.2 and 1.1: 29 September 2026; 1.0: 22 September 2026). MyAiCompany is a service of NINABOT Sàrl, Geneva.

English version of the French text above; in case of discrepancy the French text prevails.

  1. Purpose. MyAiCompany is published by NINABOT Sàrl, Geneva. It gives a person (“the client”) the tools to launch and run their business, called here their “company”: site, shop, domain, mail, agents, maic credits. **A MyAiCompany company is not a legal entity**: the platform incorporates nothing and carries out no formality on the client's behalf (§ 11). The client alone is responsible for their business, content and legal duties (VAT, commercial register, social insurance, data protection).
  2. Subscription and credits. Founder plan CHF 20/month, cancellable for the end of the current month; 2,000 maic credited on the 1st. Maic are prepaid usage credits (1 maic = CHF 0.01 of usage). They never expire while the account exists, but are never refundable nor convertible to cash, including at closure. Every spend requires explicit consent in the deck. Real-world spends (domain, hosting, mission) are final once the third party confirms; others are charged at actual use. Shop revenue goes to the client's own Stripe account; the platform takes 5 % of collected amounts via Stripe.
  3. Domain names. Registered in the client's name; NINABOT is technical contact and manager. Before any registration the client fills in the holder (name, address, phone) in the deck; that holder is recorded as owner at the registry, NINABOT being technical and billing contact only. The client may leave with their domain at any time, on request from the deck (Plant → Ownership and exit) or by e-mail: the transfer code is sent to the holder's address, free of charge; if a transfer lock is on, NINABOT lifts it within five working days and notifies the client. A domain registered before the holder was filled in is put in the holder's name on request. No refund for a started registration or renewal year. Minors cannot be owners; the parent or guardian is, and consents to real spends.
  4. E-mail. [email protected], then info@<domain> and personal addresses delivered to the client's own mailbox. Full mailboxes are a paid option at provider price plus displayed margin. Sending capped at 500 mails per month; spam or spoofing means immediate suspension of sending.
  5. Intellectual property. What the client creates or has created is theirs, including the site code in their repository (kits under a free licence for that site). The platform stays NINABOT's (deck, API, original kits, house agents, trademarks). Marketplace agents remain their author's property; the client gets a licence; agent output belongs to the client. Pool-funded agents: author keeps ownership, funders get a perpetual licence, resale priced above the funded cost. Third-party trademarks: NINABOT Sàrl is a member of the NVIDIA Inception program. © 2026 NVIDIA, the NVIDIA logo and NVIDIA Inception are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries.
  6. Data return. On request, everything is returned: full git repository, database extract (customers, products, orders, invoices, leads, tickets, log), uploaded files, Library notes. One-click export in the deck; written requests handled within 30 days, free. Maic credits are not returned.
  7. Closure. 30-day grace period (cancellable), then holding page (freeze), then permanent deletion 30 days later. The domain stays with the client. Unpaid subscription freezes the account after 14 days of warnings.
  8. Prohibited uses and moderation. Illegal content under Swiss law, counterfeiting, scams, hate, sexual content involving minors, impersonation, spam. Automatic review before every publication; refused content is not published, doubtful content is reviewed by a person; the client can contest through Support. **Point of contact** (Arts. 11-12 of the EU Digital Services Act): [email protected], in French, English or German. Reporting illegal content: anyone may report content hosted on the platform (site, shop, Bazaar agent) to that address, with the exact URL, the reasons it is considered illegal, their name and e-mail (except for child sexual abuse material) and a statement of good faith; NINABOT acknowledges receipt, handles the report diligently and informs its author of the decision. Statement of reasons: when content is removed, disabled or refused, or an account or sending is suspended, the client receives the measure, the facts, the ground (law or these Terms), whether automated means were used, and the available redress. Contesting: through Support; the decision is reviewed by a person, not an automated tool; judicial remedies remain open.
  9. Availability and liability. Provided “as is”, target 99.5 % monthly availability, public status page. AI agents can be wrong: the client reviews what commits their company. NINABOT's liability is capped at the amounts paid in the last twelve months, except gross negligence.
  10. Personal data. Hosted and stored in Switzerland. AI models are served in Switzerland (NINABOT's own infrastructure, Infomaniak) or in the European Union (OVHcloud, France), never elsewhere; only the text a task requires is sent to them, and it is not used to train any model. Processors are listed in the privacy policy. Swiss law (FADP), courts of Geneva, subject to the mandatory rules of a consumer client's country of residence (§ 11.4). The processing of the data the client entrusts to the platform is governed by the data processing agreement, an annex to these Terms.
  11. Administrative formalities and legal duties. (11.1) The platform does not incorporate companies, registers nothing (commercial register, VAT, AHV/AVS compensation fund, insurance) and files nothing on the client's behalf; the client trades in their own name or through the entity they set up themselves, and handles these formalities. (11.2) For a holder based in Switzerland, the platform gives general information on the main duties (VAT, commercial register, AHV/AVS, trade permits, legal notices of an online shop, see Your obligations) and warns when the paid invoices in the Town Hall reach 80 % then 100 % of a legal threshold. This is general information, not legal, tax or accounting advice; it only counts what goes through the platform; it relies on the client's unverified declarations; it may lag behind a change in the law. The same applies to answers from platform agents. No warning does not mean no duty. NINABOT is not liable for the consequences of late registration, or of VAT or contributions owed by the client. (11.3) On request, NINABOT can put the client in touch with a partner (accountant, business address, incorporation). NINABOT is then only an intermediary: the contract is between the client and the partner, who advises, bills and answers for their service. Any referral fee received by NINABOT is disclosed before the client commits. NINABOT itself provides no registered address, no incorporation service and no officer role. (11.4) For a holder based outside Switzerland, the platform gives no information on local duties; the client declares knowing and complying with the law of their country (tax, registration, consumer protection, data, permits) and is solely responsible for it. NINABOT may limit or refuse a feature (payments, domains, mail) for a country or activity where it cannot lawfully be provided, including because of sanctions. Mandatory rules protecting a consumer client in their country of residence are reserved. (11.5) An invoice with VAT is only issued if the client has declared their VAT registration and number, and they answer for that declaration. (11.6) The client holds NINABOT harmless against any claim by an authority or third party resulting from the client's own failure to meet their legal duties.
  12. Changes to these terms. NINABOT may change these terms, in particular to follow the law. Each version has a number and a date; the version the client accepted is recorded. A change is announced in the deck and by e-mail at least 30 days before it takes effect; a client who refuses it may close their account before that date, with their data returned (§ 6). A change required by law may take effect sooner.
  13. Right of withdrawal (consumers in the EU and EEA). A client who is a consumer domiciled in the European Union or the European Economic Area may withdraw from the contract within fourteen days of its conclusion (subscription or credit-pack purchase), without giving reasons, by an unequivocal statement to NINABOT Sàrl, Chemin de Riantbosson 19, c/o Openest coworking SA, 1217 Meyrin, Switzerland, [email protected] (a model form is given in the French and German versions). NINABOT refunds all payments within fourteen days, by the original means of payment, at no cost. If the client expressly asked for the service to start during the withdrawal period, they pay for what was provided until withdrawal: the value of maic consumed (1 maic = CHF 0.01) and real-world spends already carried out with third parties at their request; unused maic are refunded. The right ends for a real-world spend (e.g. a domain registered with the registry) that the client expressly confirmed, that the third party fully performed, and for which the client acknowledged losing the right of withdrawal. §§ 2 and 3 apply subject to this section.